Who We Are and What We Do
Proudly serving Markham and surrounding areas since 2005, Highland Funeral Home - Markham Chapel will help you customize your arrangements, while respecting your faith, taste and budget. You can feel confident putting your trust in our compassionate professionals.
We are proud to be a part of this community. Our helpful, dedicated staff are passionate about supporting families, local associations, religious organizations and cultural groups, and we are honoured to host a series of free memorial events throughout the year.
For the fourth consecutive year, Highland Funeral Home - Markham Chapel is thrilled to be the winners of the Consumer Choice Award, GTA North.
Funeral Home Manager
Heather has been managing the Highland Funeral Home in Markham since it opened in 2005. She leads the team in providing exceptional service to all cultures and faiths in the surrounding communities.
Assistant Funeral Home Manager
Francis has been with Arbor since 2005. He speaks Cantonese and Mandarin and is well versed in Chinese cultures and customs. Francis is an active member of the Chinese Christian Community.
Senior Funeral Director
Jessica is a longtime resident of Markham and Stouffville. She has served the local community for over 19 years. Jessica is involved in community events and fundrasiers. She is fluent in Italian.
Leah has been a resident of Markham for over 15 years. She has been with Arbor Memorial since 2016, with experience in various industries. Leah is a member of The Olive Branch Community Church.
Pre Planning Funeral Director
Dennis came from Hong Kong. He speaks English, Cantonese and Mandarin. He has a B.Sc. in Business Management. He earned his funeral directors license in 2004 and has been with Arbor for 13 years.
Para Funeral Assistant
Kelvin joined Arbor in 2006. He speaks English and Cantonese. Kelvin welcomes the opportunity to serve families, especially those within the Chinese community, during their difficult times.
Cheryl has been licensed since 2013. She has lived and raised her family in Markham for more than 30 years. She belongs to St. Andrew's Presbyterian Church and is a member of the BWNYR.
Lisa joined Arbor in 2009. She sits on the Board for Bereaved families of York Region. In 2018 she visited the Centre for Loss in Colorado to study Wolfelt’s Hierarchy of why we have funerals.
Gordon began his career with Arbor as an intern in 2017 and graduated a year after with an honours diploma in Funeral Services. He has been a member of LOGOS Chinese Baptist Church since 2009.
Sarah is a proud employee of Arbor for 4+ years and has been licensed for 3 years. She loves all areas of funeral service. Sarah participates in community events and thrives on learning opportunities.
Jackolin has been licensed since 2015. She is a parishoner and choir member of Good Shepherd Parish and volunteers with Bereaved Families of York Region and the Catholic Women's League.
Tyler is dedicated to helping families through the most difficult time in their lives. She graduated with a diploma in Funeral Service Education in 2016. She has been with Arbor since 2018.
Ryan is originally from Montreal. He has been in the funeral service industry for over 10 years. Ryan has an affinity to the latest technology, looking to bring funeral service toward the modern age.
Allison has been a licensed funeral director and embalmer since 2007. She spends her free time with her family and has published a children’s book about coping with loss titled When Wolf Lost Moon.
Arbor Memorial Inc. (“Arbor”) is committed to treating all people in a way that allows them to maintain their dignity and independence. We are committed to meeting the needs of people with disabilities by preventing barriers to accessibility and meeting the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (“AODA”).
As part of our commitment, we strive to achieve barrier-free accessibility at all Arbor locations nationally.
If you would like to provide feedback regarding Arbor's Accessibility Services, please visit the "Contact Us" section of this website. Alternatively, you can contact the location Manager by telephone or mail. Please click here to view Arbor’s Multi Year Accessibility Plan.